Hear From the
Friends Life Care Community

Member Testimonials
Member Caregiver Testimonials
Provider Testimonials

Member Testimonials

See how Friends Life Care helps older adults age at home with confidence and peace of mind.

Jenny F.

Member Since 2012

George B.

Member for 21 Years

Michael & Linda D.

Members Since 2005

Frank P.

Member for 21 Years

Ted & John S.

Members Since 2017

Lois G.

Member Since 2005

More Member Stories

T. Swett
Member Since 2016

“I didn’t really know what to expect when I first met with my Care Coordinator. What I found was that Mary went out of her way to learn about me and make suggestions that are useful right now and into the future. I was delighted by the experience and am happy to recommend Friends Life Care membership.”

Dave Pope
Member Since 2012

“I have great comfort in my decision to join Friends Life Care (FLC). I have great concern about my ability to adapt to a retirement community, but at the same time, worry about my ability to manage at home. The key to successful aging in place is my FLC Care Coordinator.”

Doris Yoder
Member Since 2019

“If I get to a point in life when I need health related services, it could be invaluable to have someone up to date in the health care arena to provide information and guidance.”

Rita Clerico
Member Since 2011

“After all the problems I experienced finding help for my mother, I knew that Friends Life Care, with the support of a Care Coordination team, was the way to go.”

Linda Lewis and Peter Bogetti
Members since 2020

“Well on November 1, we will become Members of the Friends Life Care community. Peter and I just want to say Thank You to Joylyn for working with us through this process. We appreciate your patience and knowledge of the organization. It was very clear from the beginning presentation that you had strong belief in the organization, their integrity, principles, and service. Thank you so much.”

Ed and Peggy
Members since 2013

“One of the main reasons we chose Friends Life Care is because of the experience our father had with the organization. When he could no longer care for himself, you provided everything he needed to keep him comfortable in his own home. A strength of Friends Life Care has always been in the personal care you give by linking us to special people like your Wellness and Care Coordinators. Our Wellness Coordinator has always listened to us and provided answers when we struggled with health issues – that unique connection is one of the reasons your services stand out to us.”

Mary Ann and Richard Morse
Members since 2008

“We have had one very urgent occasion to use the services of Friends Life Care (FLC) since we began our policy. Two years ago Mary Ann had emergency surgery in Seattle and required follow-up home care. The FLC Care Coordinator was very responsive in providing the Seattle people contact information on quality healthcare providers in central Pennsylvania to meet Mary Ann’s home care needs. Our present Care Coordinator, Mary Beck, is friendly and very knowledgeable. We will be quite confident in her recommendations when we need home care providers in the future.”

Member Caregiver Testimonials

Hear from the loved ones who experience the compassionate support of our dedicated caregivers firsthand.
Daughter of a member who was on hospice

“I came to stay with my parents to help care for and spend time with my mother. S_______ came every day and took care of my mother as she would have taken care of her own mother. I am a hospital-based physician and I have seen a wide variety of caregivers, and care given…. She provided [my mother] not just with excellent clinical care, but with love and support.”

Daughter of a member in care

“My mom will soon be 101. K______ is one of the main reasons my mom is still with us! Mom says she feels like she is in a luxury hotel! We marvel at [K___’s] ability to notice small changes that enable care changes to remedy a medical condition… Thanks to K________, mom has wonderful meals and comfort, orchids growing everywhere, laughter, peace, and a wonderful life.”

Husband of a member in care

“N_______ encourages [my wife] to achieve to the maximum of her potential and is responsible for a remarkable regaining of mobility, alertness, and responsiveness. But more importantly, she truly loves [my wife] and is totally invested in her well-being.”

Daughter of a member who was receiving services

“Z_____ effectively engaged family, hospice caregivers, and brought enough of her authentic self to her work to be compassionate and supportive… She never stopped seeing my mother as a whole person – one who deserved dignity and gentleness.”

Member receiving services

“[J______ is an] excellent caretaker, not here just to do a job. Here to care for the people. PRO ACTIVE”

Wife of a member on services for two years

“J________ was the most remarkable person. Not only did she take care of bathing, walking, climbing the stairs, etc., [she] was always on the lookout for any problems he might have…”

Daughter of a member in care

“C______ doesn’t just stay passively in our Mother’s apartment…. She takes my Mother out to get her haircut when needed. She takes my Mother to get her nails done which my Mother never did before! My Mother’s cognitive functioning has deteriorated so C_______ tries to engage her. She also has a sixth sense knowing how my Mother feels and can anticipate how best to handle a situation- whether my Mother needs to be spoken to a certain way so that she is more likely to express herself or whether it’s a good time to walk a visitor down the hall to the elevator. … When C_____ is taking care of our Mother, we feel confident all is under control. Lastly, my Mother smiles when I tell her C_____ will be back on Monday. That says it all!!!”

Member receiving services

“C_______ took care of me when I broke my hip this summer. I am an active 90 year old… I had 4 helpers from Friends Life Care – all very good. But one was exceptional, and that was C______. She is very bright and intuitive. She knew when to come forward, and when to stand back. When I needed something, she seemed to look at me, and read my mind. I didn’t even have to ask. She could also do anything. When I ordered toilet seat elevators, they arrived, and immediately she installed them. She was a perfect assistant to an elder with a broken limb. When it was her day off, I was sad, and couldn’t wait for her to return.”

Member receiving services

“When I returned home from the hospital feeling very, very sick and very weak…L ________ was a kindly, supportive and encouraging presence…. Through many days when I felt quite wretched, L _____ stayed strong and optimistic about my recovery.”

Wife of a member who was receiving services

“[B______] instantly became part of our lives. He quietly took care of [my husband], anticipating his needs, answering any request from morning to bedtime. … He is no longer a care aide for us, … but he continues to be an important and devoted friend to our entire family.”

Wife of a member in care

“E_______ has fit right in with my husband and me since the first day he arrived. … The first thing you notice about E______ is his cheerfulness- he brightens up the day. The next thing is he gets right to work with his responsibilities. …. [My husband]’s behavior and consideration of others has improved! It is such a pleasure to have someone come into our house who enjoys his work and who never has to complain. We are so thankful for E______. He has been an enormously helpful and enjoyable addition to our lives.”

Provider Testimonials

Hear from the dedicated home care agencies we partner with to provide exceptional care and support for our members.
H&M Home Care

“H & M Personal Home Care is fairly new to FLC but so far, I want to say in this short time our relationships with your coordination team have been very great. The team gives us quick responses for questions asked about referral and they are helpful in getting responses from clients when we have questions. H & M is hoping to continue working with FLC and building on the relationship.”

Mariam Bedoidze, Harmony Home Care

“I have been working with FLC for four years now. I can say that this is the most rewarding experience in my business. FLC is a patient-centered, family-oriented organization and if you share their values, you have to trust them to take care of your loved ones.”

Bess Wray and Staff, Human Touch Home Care, ltd.

“What my staff likes most about our enduring partnership with Friends Like Care is your Care-coordinators’ knowledge of and commitment to each FLC Member as an individual with unique care needs. Their knowledge enables our Care coordinators to do their job well and make the best possible match between Caregiver and FLC Member.”

The Management, Assurance Health Care Services

“Assurance Health Care Services chose to partner with Friends Life Care (FLC), because the organization demonstrates concern for its members, and we share similar values: commitment to clients, respect for clients, caring for clients, and dedication to clients and services provided. The directors and Care Coordination department are superb! They are understanding, cooperative, friendly, and accessible. The finance department is also accessible and credited for timely remittance. We delight in having a good working experience with Friends Life Care (FLC).”

Sean Lynch, President, Living Care Home Services

“Thank you for the opportunity to say thanks to all the wonderful people we work with at Friends Life Care. We have been partners in helping your members for over 18 years and that is because of the relationships we have established with all those at FLC who we deal with. From the first phone call looking for caregivers, to weekly case management calls, to the work that gets done to make sure the billing is done correctly and timely, we are grateful for the professionalism of all of you at FLC. We look forward to moving forward in the new year with even better care being provided to your members through enhanced communication between our companies.”

Jonathan Golluber, Silver Lining Home Health Care, Inc.

“Silver Lining has partnered with Friends Life Care for over 20 years. We started working with Friends because they shared the same mission to keep our loved ones aging in their homes. Over the years we have all been thrown unforeseen challenges, the most recent one being COVID. Friends and Silver Lining worked diligently together to make sure that their members continued to receive consistent, caring, and safe service. Silver Lining knows that if an issue arises, we are able to reach the Friends Care Coordinators who respond quickly, efficiently and compassionately. Also important, the Friends management team is very hands on, and it is not unusual for them to roll up their sleeves and jump in to help with a critical situation. Here we are so many years later, still partnering with Friends Life Care and we continue to share the same mission … keeping our loved ones aging in their homes with the compassion, respect, and quality care they so deserve. We are so proud and grateful to be partnered with such a dedicated organization.”